Terms of Service​

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Effective Date: July 2025
Last Updated: July 2025

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This website is operated by The Tallow Secret. Throughout the site, the terms “we,” “us,” and “our” refer to The Tallow Secret. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced or linked herein. These Terms apply to all site users, including browsers, customers, vendors, and content contributors.

Please take a moment to read through everything. If you don’t agree to these Terms, we kindly ask that you don’t access the site or use our services. Your use of our site or purchase of our products means you’re on board.

Our online shop is powered by Wix, which provides the platform that lets us offer our handcrafted skincare directly to you.

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1. Online Store Terms

By using our website, you confirm that you are the age of majority in your province or territory of residence (or have given us your consent to allow any minors under your care to use the site).

Please don’t use our products for any unlawful purposes, and never use our site in a way that could violate Canadian laws. That includes—but isn’t limited to—uploading or spreading viruses or harmful code. Any misuse may result in termination of your access to our services.

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2. General Conditions

We may refuse service to anyone, at any time, for any reason.
Any content you share (excluding payment info) may be transferred unencrypted across networks. Credit card details are always encrypted during transfer.

You agree not to duplicate, resell, or exploit any part of the service without express written permission from us.

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3. Accuracy, Completeness & Timeliness of Information

We do our best to make sure everything on this site is accurate—but we’re human, and occasionally, there may be an error or outdated detail. Any reliance on the material is at your own discretion. We’re not obligated to update information unless required by law.

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4. Changes to Products or Services

Product prices and availability may change at any time without notice. We may add to, remove, or change aspects of our shop or services at our discretion, and we won’t be liable for any such changes or interruptions.

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5. Product Details

Our products are small-batch and handcrafted, so each jar may look or feel slightly different—that’s part of the charm and authenticity. We try to show and describe them as accurately as possible, but we can’t guarantee your screen displays things exactly as they are in person.

We reserve the right to:

• Limit sales to specific regions or individuals;

• Limit product quantities;

• Discontinue any item at any time;

• Cancel or flag suspicious or bulk orders.

We also do not make medical claims—our products are intended for cosmetic use only.

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6. Billing & Account Information

You agree to provide accurate, up-to-date information when placing an order and keeping your account details current.

We may cancel or limit orders placed using the same account, email, shipping address, or credit card—especially if we suspect reselling or fraud. If that happens, we’ll do our best to contact you using the info you provided.

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7. Optional Tools

We may offer access to third-party tools “as is” and “as available,” without warranty or endorsement. Use them at your own discretion, and be sure to review any third-party terms before proceeding.

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8. Third-Party Links

Some links on our site may lead you to websites or content we don’t own or control. We’re not responsible for the content or experiences you have there. Use your best judgment when interacting with third-party sites.

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9. Feedback & Comments

If you choose to share suggestions, ideas, or testimonials, you agree we can use that content in any way—without compensation or obligation to you. You also agree not to post anything harmful, misleading, offensive, or illegal.

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10. Privacy

Your personal information is handled with care. Read our full Privacy Policy for details on how your data is collected, stored, and protected.

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11. Errors & Corrections

Sometimes we may catch a typo or update a product description or price. We reserve the right to correct those at any time and to cancel orders based on inaccurate information if necessary.

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12. Prohibited Uses

Please do not use our site or products to:

• Break laws or encourage illegal activity;

• Violate any intellectual property;

• Harass, defame, or harm others;

• Upload malware or malicious content;

• Scrape, spam, or collect info about others without permission.

If you misuse our service, we may revoke access without notice.

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13. Disclaimer of Warranties & Limitation of Liability

We offer our website and products “as is” and “as available.” We don’t guarantee that your experience will be error-free or uninterrupted.

To the fullest extent permitted by Ontario and Canadian law, The Tallow Secret will not be liable for any damages related to your use of the site or products—including loss of profits, data, or skin reactions.

All products are used at your own risk. Please read ingredient lists and perform a patch test if you have sensitive skin or allergies.

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14. Indemnification

By using our site, you agree to hold The Tallow Secret (and any team members or partners) harmless from any claims or demands arising from your breach of these Terms or your violation of any law or third-party rights.

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15. Severability

If any part of these Terms is ruled invalid or unenforceable, the rest will remain in effect.

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16. Termination

Either you or we can terminate this agreement at any time. If you no longer wish to use our site, simply stop using it. If we believe you’ve violated these Terms, we may end your access immediately.

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17. Entire Agreement

These Terms—along with any other policies posted on our site—form the complete agreement between you and The Tallow Secret. They override any previous agreements or communications.

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18. Governing Law

These Terms and any related transactions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

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19. Updates

We may update these Terms from time to time. It’s your responsibility to review them periodically. Your continued use of the site means you accept the current version.

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20. Contact Us

For any questions about these Terms, please reach out:
📧 info@thetallowsecret.ca
📍 Orillia, Ontario, Canada