Privacy Policy​

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Effective Date: July 9th, 2025

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The Tallow Secret ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of our customers in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

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1. What Information We Collect

When you interact with our store or website, we may collect the following personal information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via our payment processor; we do not store full credit card details)

• Order history

• IP address and browsing behaviour through cookies and analytics tools

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2. How We Use Your Information

We use the personal information you provide to:

• Process and fulfill your orders

• Communicate with you about your order or respond to inquiries

• Send promotional emails or newsletters (only if you’ve opted in)

• Improve our website and customer experience

• Meet legal and tax obligations

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3. Consent

By providing us with your personal information to complete a transaction, verify your credit card, place an order, or subscribe to our newsletter, you consent to our collecting it and using it for that specific purpose.

You may withdraw your consent at any time by contacting us at info@thetallowsecret.ca or by clicking "unsubscribe" in any marketing email.

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4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with trusted third parties who help us operate our business (such as our website host, payment processor, or shipping carriers), but only to the extent necessary for them to perform their services. These third parties are required to keep your information confidential and secure.

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5. Data Storage and Security

Your data is stored through our website platform (Wix) and its associated secure services. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Sensitive data, such as payment information, is encrypted and processed securely.

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6. Cookies & Analytics

Our website may use cookies to enhance your browsing experience, remember preferences, and collect anonymized analytics (such as website traffic and popular pages). You may disable cookies in your browser settings if you prefer.

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7. Your Rights

As a Canadian resident, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete data

• Withdraw consent for future communications

• Request deletion of your personal data (subject to legal or contractual obligations)

To exercise any of these rights, please contact us at info@thetallowsecret.ca.

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8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child without verified parental consent, we will delete it from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@thetallowsecret.ca, and we will promptly take steps to remove it.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Please check back periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact us at:

📧 info@thetallowsecret.ca